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CRIO Frequently Asked Questions & Answers

What is Hitcase CRIO?

Capture effortlessly with Hitcase Crio, an impressively lightweight and low profile photography case, that enhances iPhone’s 4k camera capabilities. Integrating the Hitcase Link System of magnetic mounts and lenses, you can seamlessly attach or remove accessories on the go, unleashing your creativity.

Is Hitcase CRIO waterproof?

Hitcase CRIO is not waterproof. Check out the Hitcase comparison table to find out which Hitcase are you.

Can I access Touch ID to unlock my phone?

Yes. Your screen is protected, but not enclosed. Nothing is limiting touch ID, or the silence toggle.

Is Hitcase CRIO wireless charging compatible?

Yes, all you have to do is remove the LINK Plate on the inside of the case.

What height can the Hitcase CRIO be safely dropped from?

The slick Hitcase CRIO can withstand falls from as high as 2 meters. Keep in mind that landing screen-down on a rock or sharp object may still cause some damage to your screen but the real heart of your iPhone will be safe.

Can I charge my phone while using the CRIO?

Yes, you have access to all ports while your iPhone is safely protected inside the Hitcase CRIO.

Can I use a screen protector as well as the Hitcase CRIO?

Yes. Your screen is protected, but not enclosed. Nothing is limiting touch ID, or the silence toggle.

Can I use my Hitcase lenses, mounts and accessories with the CRIO?

The completely New Hitcase CRIO has a brand new set of amazing lenses available and is not compatible with the previous line of lenses (Snap or Polycarbonate PRO). It is also compatible with our LINK system magnetic mounts.

Which iPhones are the Hitcase CRIO compatible with?

Our engineers work tirelessly to keep you fully protected every step of the way, the Hitcase eco-system currently includes the following:

  • iPhone 7/8/X
  • iPhone 7/8 Plus